Return Policy

Last Update: 07- April -2026

At Fabullory, we want you to love what you wear. If something isn’t right, we offer a simple and transparent return and exchange process—while ensuring fairness and preventing misuse.

1. Return & Exchange Window

  • Requests must be raised within 7 days of delivery.

  • Requests raised after this period will not be accepted.

2. Eligibility for Return/Exchange

To be eligible, items must be:

  • Unused and unwashed.

  • In original condition.

  • With all tags and packaging intact.

3. Non-Returnable Items

The following items are NOT eligible:

  • Worn or washed products.

  • Items without tags.

  • Customized or made-to-order products.

  • Clearance / sale items (if marked non-returnable)

4. Exchange Policy 

We encourage exchanges instead of returns for faster resolution.

  • Exchanges are allowed for size issues or defective items.

  • Exchange is subject to stock availability.

  • If the requested size is unavailable, store credit may be issued.

5. Return Policy

Returns are accepted only for:

  • Defective or damaged products.

  • Wrong item delivered.

Note:

  • Returns for "change of mind" may not be accepted.

6. Reverse Pickup

  • Reverse pickup will be arranged where available.

  • In some locations, customers may need to self-ship the product.

7. Refund Policy

  • Refunds are processed after product inspection.

  • Prepaid orders → refund to original payment method.

  • COD orders → refund via bank transfer or store credit.

Timeline:

  • 5–7 business days after approval.

8. Return Shipping Charges

  • Free for defective/wrong products.

  • ₹100 may be deducted for other cases. 

9. Exchange Shipping Charges

  • First exchange will be free.

  • Additional exchanges will cost  ₹100 per exchange.

10. Proof Requirement (Important)

To prevent misuse:

  • Customers must provide unboxing video or clear images.

  • Claims without proof may be rejected.

11. Abuse Prevention Policy

We reserve the right to:

  • Reject excessive return requests

  • Disable COD for high-return users

  • Refuse service in case of policy abuse

12. Cancellation Policy

  • Orders can be cancelled within 12 hours of placing the order

  • Orders already shipped cannot be cancelled

13. How to Request a Return/Exchange

You can raise a return request from your fabullory account .

Contact Details:
Email: info@fabullory.com
WhatsApp: +91-9874188194

14. Important Note

We aim to provide high-quality products and a smooth experience. These policies help us maintain fairness for all customers while preventing misuse.