Shipping Policy

Last Update : 07 April 2026

At Fabullory, we aim to deliver your orders quickly and safely while minimizing failed deliveries and COD returns.

1. Order Processing Time

  • Orders are processed within 24–48 hours of confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Timeline

  • Metro cities: 2–4 business days

  • Non-metro areas: 4–7 business days

  • Remote locations: 5–10 business days

Note: Delivery timelines are estimates and may vary due to external factors.

3. Shipping Charges

  • Free shipping on prepaid orders above ₹999

  • Flat shipping fee of ₹50 on orders below ₹999

  • COD charges: ₹50 (non-refundable)

4. Cash on Delivery (COD) Policy (STRICT)

To reduce fake and unaccepted orders:

  • COD orders may require OTP verification before placing orders.

  • We may call or WhatsApp for confirmation

  • Unverified orders may be automatically cancelled

Important:

  • Please ensure availability at the delivery address

  • Failure to accept COD orders may lead to:

    • COD option being disabled for future orders

5. Order Tracking

  • Tracking details will be sent via SMS/Email/WhatsApp once shipped

  • Customers are responsible for tracking and ensuring availability

6. Delivery Attempts

  • Courier partners will attempt delivery 2–3 time

  • If the order is not accepted, it will be marked as RTO (Return to Origin)

7. RTO (Return to Origin) Policy

If an order is returned due to:

  • Customer unavailable

  • Wrong address

  • Refusal to accept

Then:

  • COD orders will be blacklisted for COD in future

  • Prepaid orders will be refunded after deducting shipping costs

8. Address Accuracy

  • Customers must provide a complete and correct address with PIN code

  • We are not responsible for delivery failure due to incorrect details

9. High-Risk Orders

We reserve the right to:

  • Cancel suspicious orders

  • Request prepaid payment instead of COD

10. Damaged or Missing Items

  • Report within 24 hours of delivery with photo/video proof

  • Claims without proof may not be accepted

11. Contact Us

For shipping-related queries:

Email: info@fabullory.com
WhatsApp: +91-9874188194

12. Important Notice

We are committed to reducing fake orders and ensuring genuine customers receive the best service. Strict policies are in place to maintain operational efficiency and product availability.