Terms and conditions

Welcome to Fabullory ("Company", "we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website fabullory.com and the purchase of products offered by us. By accessing or using our website, you agree to be bound by these Terms.

These Terms are drafted in compliance with applicable Indian laws, including but not limited to the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Consumer Protection (E‑Commerce) Rules, 2020.

1. Business Information

Legal Name: Fabullory Brands Pvt. Ltd.
Registered Address: 209B, Motilal Gupta Road . Kolkata-700082
Email: Info@fabullory.com
CIN : U14101WB2026PTC285711
GST Number: 19AAGCF8044G1ZG

2. Eligibility

You must be at least 18 years old to use this website.
If you are under 18, you may use the website only under parental/guardian supervision.

3. Account Responsibility

You are responsible for maintaining confidentiality of your account and password.
You agree to provide accurate and complete information.
We are not liable for any loss arising from unauthorized account use.

4. Product Information

We strive to ensure product descriptions, images, and pricing are accurate.
Minor variations in color/design may occur due to screen differences.
All products are subject to availability.

5. Pricing & Payments

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Payments are processed through secure RBI-compliant payment gateways.
We accept UPI, Debit/Credit Cards, Net Banking, and other methods shown at checkout.

6. Cash on Delivery (COD)

COD may be available on selected orders.
We reserve the right to restrict COD for certain PIN codes or high-value orders.
Fake or repeated failed COD orders may lead to account restrictions.

7. Order Acceptance & Cancellation

We reserve the right to refuse or cancel orders due to:
- Pricing errors
- Stock unavailability
- Suspicious or fraudulent transactions
Refunds for prepaid orders will be processed within 7–10 business days.

8. Shipping & Delivery

Delivery timelines are estimates and depend on courier partners.
Delays may occur due to external factors (weather, strikes, etc.).
Risk of loss passes to the customer upon delivery.

9. Returns, Refunds & Exchange Policy

As per Indian consumer protection guidelines:

Returns are accepted within 7 days of delivery unless stated otherwise.
Products must be:
- Unused
- Unwashed
- In original packaging with tags

Non-returnable items:

Customized or made-to-order products
Discounted/clearance items (if specified)

Refund Rules:

Refunds will be issued after quality inspection.
Shipping charges are non-refundable unless the product is defective.
Refunds will be credited to the original payment method.

10. Intellectual Property

All designs, artwork, graphics, logos, and content are owned by Fabullory and protected under Indian copyright and trademark laws.

Unauthorized use, reproduction, or resale is strictly prohibited.

11. User Conduct

You agree not to:

Violate any applicable Indian laws
Use the website for fraudulent purposes
Interfere with website security or functionality

12. Limitation of Liability

To the maximum extent permitted by Indian law:

Fabullory shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the product.

13. Privacy Policy

Your use of the website is also governed by our Privacy Policy, in accordance with Indian data protection laws.

15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

All disputes shall be subject to the jurisdiction of courts in Kolkata.

16. Changes to Terms

We reserve the right to update these Terms at any time.
Continued use of the website constitutes acceptance of the revised Terms.

17. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our control, including natural disasters, strikes, or government restrictions.